Spirit Beast Ascending (靈妖也修仙) — Support

Contact Us | 聯絡我們

Email: fattyjay1224@gmail.com

We typically respond within 48 hours.

我們通常會在 48 小時內回覆。

Frequently Asked Questions | 常見問題

Q: How do I recover my account? | 如何恢復帳號?

If you signed in with Google or Apple, simply sign in again on your new device. Anonymous accounts cannot be transferred between devices.

如果您使用 Google 或 Apple 登入,只需在新裝置上重新登入即可。匿名帳號無法在裝置間轉移。

Q: How do I restore my purchases? | 如何恢復購買?

Go to Settings > Restore Purchases. Make sure you are signed in with the same Google/Apple account used for the original purchase.

前往 設定 > 恢復購買。請確認使用與原始購買相同的 Google/Apple 帳號登入。

Q: How do I delete my account? | 如何刪除帳號?

See our Account Deletion page for detailed instructions.

請參閱帳號刪除頁面了解詳細步驟。

Q: The app is not loading / crashes. | App 無法載入 / 閃退

Please try: (1) Force close and reopen the app, (2) Check for app updates, (3) Restart your device, (4) Reinstall the app (make sure your account is linked first!).

請嘗試:(1) 強制關閉並重新開啟 App,(2) 檢查 App 更新,(3) 重新啟動裝置,(4) 重新安裝 App(請先確認帳號已綁定!)

Bug Reports | 回報問題

When reporting a bug, please include: your device model, OS version, app version, and a description of the issue with screenshots if possible.

回報問題時,請附上:裝置型號、系統版本、App 版本、問題描述及截圖(如有)。